A1 Carpet Care recommends that every consumer hire only certified carpet cleaners. Our company is certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) and we require that each of our technicians become certified in the arts of carpet cleaning, carpet repair and more. Our staff engages in a program of continuing education. For, you see, carpet cleaning is something like rocket science!
When our technicians come into your home or business to clean carpets, they carefully inspect what is to be cleaned. They will test to determine the type of fibers your carpet is made from. This is because they have many choices of cleaning solutions and methods that will be appropriate for your floors.
Here are only some of the things your technician needs to consider:
Resoiling: does the cleaned carpet attract soil soon after the work is completed? Do the same old spots keep reappearing? Maybe residue is present from previous carpet cleaning and needs to be treated this time.
Residual moisture: does the truck mounted extractor remove most of the moisture that results from a steam cleaning process? Can the carpet completely dry within 4-6 hours? Customers have a right to expect that.
Change in the surface appearance: does a particular cleaning solution change the carpet’s appearance only minimally or not at all? There could be product residue in the fibers, or simply a case of inappropriate cleaning solutions being used previously. Your technician may want to clean a test area in a closet or corner.
Colorfastness: Does a particular product cause a color change in the carpet? Here again is where the technician must be knowledgeable about fibers and cleaning solutions.
pH level: Is the level between 4 and 10 on a pH scale? The ideal pH level for carpet after complete cleaning is 7 (neutral), but that keeping an acidic low pH (under 7) is a minimum requirement. But natural fibers such as cotton and wool are tolerant of higher pH levels. Some nylon carpets have color issues caused by pH that is too high or too low.
Optical brighteners: does a particular product contain optical brighteners? They are everywhere, it seems, particularly in laundry detergents. They are synthetic chemical compounds that are bad for fibers, pets and humans. We see clothes (or carpets) that “appear” to be brighter and, therefore, assume it is clean. Wrong. It’s simply an optical illusion and often leaves residue that actually deteriorates whatever it is applied to.
As you can see, carpet cleaning is a more complicated operation than many may have thought. Certified technicians and certified cleaning companies stand out from their competition. They understand the science of the craft and they apply it. This makes for more satisfied customers!